Refund policy
Return & Refund Policy
Effective Date: July 8, 2026
At Leather Outfitters, we take pride in crafting high-quality leather jackets and apparel. If you're not completely satisfied with your purchase, we're here to help.
30-Day Return Policy
We accept returns within 30 days of the date your order is delivered.
To qualify for a return, your item must:
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Be unworn, unused, and in its original condition.
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Have all original tags attached.
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Be returned in its original packaging.
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Include proof of purchase or your order number.
Items returned without prior approval may experience delays in processing.
Leather Product Information
Because genuine leather is a natural material, each jacket is unique. Minor variations in grain, texture, color, and natural markings are normal and are not considered defects.
Size Exchanges
Need a different size? We offer exchanges within 30 days of delivery, subject to product availability.
The jacket must be:
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Unworn
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In original condition
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Returned with all tags attached
Customers are responsible for exchange shipping costs unless we shipped the wrong size or item.
Damaged or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 48 hours of delivery.
Please include:
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Your order number
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Photos of the product
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Photos of the packaging
We will arrange a replacement or issue a full refund at no additional cost.
Non-Returnable Items
The following items cannot be returned:
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Custom-made or personalized leather jackets
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Clearance or final sale items
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Gift cards
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Products that have been worn, altered, damaged by misuse, or show signs of excessive wear
Refund Process
Once we receive and inspect your return, we will notify you of the outcome.
If approved:
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Refunds will be issued to your original payment method.
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Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider.
Original shipping charges are non-refundable unless the return is due to our error or a defective product.
Return Shipping
Customers are responsible for return shipping costs unless:
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The item is defective.
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The item arrived damaged.
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We shipped the wrong product.
For your protection, we recommend using a trackable shipping service.
Order Cancellations
Orders may be canceled before they are processed for shipment. Once an order has been shipped, it cannot be canceled, but it may be eligible for return under this policy.
Contact Us
If you have any questions about returns, refunds, or exchanges, please contact us:
Leather Outfitters
Email: support@leatheroutfitters.com